Privacy Policy
Finclinic IMF is committed to protecting the privacy and confidentiality of the personal information entrusted to us by our customers, prospective customers and visitors to our website.
This Privacy Policy explains how Finclinic collects, uses, stores, processes and protects information provided through our website, digital platforms and other communication channels.
1. About Finclinic
Finclinic IMF LLP is an Insurance Marketing Firm engaged in providing insurance-related services and assistance to customers, including understanding insurance requirements, providing information about suitable insurance products, comparing available insurance options and assisting customers in the insurance purchase and servicing process, subject to applicable laws and regulations.
2. Information We Collect
Depending on the services requested by you, we may collect information such as:
- Name
- Mobile/telephone number
- Email address
- Date of birth or age
- Gender, where relevant to the insurance requirement
- Family/member details
- Insurance requirements and preferences
- Existing insurance policy details
- Information relating to previous insurance coverage, where voluntarily provided
- Information submitted through enquiry, quotation or contact forms
- Information required for processing or servicing an insurance proposal, where applicable
We request only information that is reasonably required for the relevant purpose.
3. Purpose of Collecting and Using Your Information
We may use your information for purposes including:
- Understanding your insurance requirements
- Providing information about insurance products and services
- Comparing available insurance options based on your requirements
- Preparing or facilitating insurance quotations
- Assisting with insurance proposals and policy-related processes
- Providing policy servicing and renewal assistance
- Responding to enquiries and requests
- Communicating with you regarding your insurance requirements
- Improving our services and website
- Maintaining records required for regulatory, legal and business purposes
- Preventing fraud, misuse or unauthorised activity
- Complying with applicable laws, regulations and directions of regulatory authorities
4. Sharing of Information
Finclinic will not sell or commercially trade your personal information.
Where necessary for providing insurance-related services, information may be shared with:
- Insurance companies with whom the customer/prospect has requested assistance
- Their authorised representatives, service providers or intermediaries, where required for the relevant insurance transaction or servicing activity
- Technology and service providers supporting our business operations
- Government, regulatory, statutory or law-enforcement authorities where required by applicable law or legal process
Information will be shared only to the extent reasonably necessary for the relevant purpose or where required/permitted by law.
5. Confidentiality
Finclinic recognises the confidential nature of information provided by prospective customers and policyholders.
We take reasonable organisational, technical and administrative measures to protect personal and confidential information against unauthorised access, disclosure, alteration, misuse, loss or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.